This Privacy Policy explains how What Happened? (“we,” “us,” or “our”) handles information when you visit this website (the “Site”).
Information we collect
We may collect the following categories of information:
- Information you provide. When you request a book, we collect the requested title and your email address.
- Search information. We process the terms you enter into the Site's search field so we can return results. Search terms may also be sent to Google Analytics to help us understand what visitors are looking for. Please do not enter personal information into the search field.
- Usage and technical information. Our servers and analytics provider may automatically receive information such as your IP address, browser and device type, operating system, referring page, pages viewed, approximate location, and the date and time of your visit.
How we use information
We use information to:
- provide, maintain, and secure the Site;
- respond to book requests and send related updates;
- understand how visitors use the Site and improve its content, search, and design;
- detect, prevent, and investigate fraud, abuse, or technical problems; and
- comply with legal obligations and protect our rights.
Analytics and cookies
We use Google Analytics to measure Site traffic and interactions. Google Analytics may use cookies or similar technologies and process information about your use of the Site. You can learn more in Google's Privacy Policy and can install the Google Analytics opt-out browser add-on. You can also use your browser settings to block or delete cookies, although doing so may affect some Site features.
How we share information
We may share information:
- with service providers that host, maintain, secure, or analyze the Site on our behalf;
- when required by law or when reasonably necessary to protect the rights, safety, or security of the Site, our visitors, or others; or
- as part of a merger, financing, acquisition, reorganization, or sale of all or part of the Site's operations.
We do not sell or rent your personal information.
Data retention
We retain information for only as long as reasonably necessary for the purposes described in this policy, including providing requested updates, maintaining security, resolving disputes, and meeting legal obligations. Retention periods may vary by the type of information and the service that processes it.
Your choices
You may choose not to submit a book request, use browser controls to limit cookies, or use the Google Analytics opt-out tool linked above. Depending on where you live, applicable law may also give you rights concerning access to, correction of, or deletion of your personal information.
Children's privacy
The Site is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Data security
We use reasonable administrative and technical safeguards designed to protect information. No internet transmission or storage system can be guaranteed to be completely secure.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the effective date when changes are made.